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ICT services

Do you need tips on how to use Diakle? Have you lost your laptop trolley? Our ICT department can help you!

The ICT department assists Diak students in all questions related to our ICT systems and equipment and offers advice on equipment acquisitions and operation. The service is available at all of our campuses.

ICT systems for students

NB! You can access the most common ICT systems offered for students via the footer of this website (please scroll down to the bottom of the page).

In Diak, students use learning platform Diakle for studying.

In addition, students use Office 365 software.

Online lectures are held in Collaborate. Log in Collaborate via Diakle.

ICT support

Contact ICT Support if you have a problem with an ICT system or equipment. You can also send us comments, feedback and development ideas.

We can help you with the following issues, among others:

  • problems with audiovisual equipment
  • problems with user IDs
  • equipment
  • software.

We can also assist you with the following:

  • hardware installation
  • software installation
  • acquisition requests
  • hardware and software user support
  • visitor presentations.

You can contact us via the self-service portal, by email or by calling our helpline.

If you have a critical issue, we advise you to call the helpline or visit your local ICT support department so that we can resolve the issue as quickly as possible. In all other issues, we recommend using the self-service portal.