The main systems our students use include Diakle, Office365 and MS Office, and databases and e-books provided by the library. Diak’s computers are Windows PCs, which have basic software for all common tasks.
You can get a new password by visiting the helpdesk of any Diak campus during opening hours or by requesting support by emailing email@example.com.
The password will be sent to the phone number you have given for the student information system. Make sure you include your contact information and user ID in the support request, or bring proof of identity when visiting the helpdesk.
Send the file to be printed as an attachment from your student email address to firstname.lastname@example.org. This method works best with PDF files. If your document is in another format or contains complex formatting, it is best to email it to yourself and print it from one of Diak’s computers.
Go to Diakle and log in using the short form of your user ID (e.g. email@example.com) and your password.
It is not mandatory to have your own computer, but it will make your life a lot easier. Diak offers workstations and, where possible, laptops which can be borrowed for a day.
The Office365 portal can be accessed at using these instructions.
If a Collaborate room has been created for your course, you can access it from the Diakle page of the course.
If you haven’t yet registered as a user for the course area in Diakle, you can locate the course by clicking “All courses” and searching by the course title. You may have to register using the course key, which can be requested from the course lecturer. If you are already registered for the course, you can find it in the “My courses” menu.
You can log in with the organisation’s user ID, which is in the following format: firstname.lastname@example.org. Further information about Eduroam and how to log in is available here.