Data protection refers to the processing of personal data in a careful manner. Data protection concerns guidelines on best practices for the processing of personal data, and not data security per se. If personal data are collected, they must be held and processed with due care.

Diak will implement the EU’s General Data Protection Regulation (GDPR) as of 25 May 2018. The regulation applies to data that directly or indirectly identifies a person. Special attention must be paid to the storage and confidentiality of sensitive data. Sensitive data include, for example, health-related information and information about religious, political or sexual orientation.

Data protection officer

According to the GDPR, the higher education institution must have a named data protection officer. The data protection officer is responsible for monitoring the legality of the processing of personal data and assists the higher education institution in its tasks relating to data protection.

The data protection officer serves as a contact with the oversight authority and supports staff and data subjects in questions relating to the processing of personal data.

The contact information of Diak’s data protection officer is provided at the bottom of this page.


Data protection policy

Download the Data Protection Policy of Diaconia University of Applied Sciences


Customer service

Do you want to access your personal data held by Diak or have your data rectified or erased?

Do you want to access your personal data held by Diak or have your data rectified or erased? You can do so by following the instructions provided below. If your request concerns the databases of Diak Library, please see the website of the Library and Information Service for further instructions.

  1. Fill in the form, sign and print it:
    Personal data access request (PDF)
    Personal data rectification or erasure request (PDF)
    Transfer of personal data to another data controller or system (PDF)
  2. Send the form by post to the following address:

    current and former students:
    Diaconia University of Applied Sciences
    Pia Juusela, data protection
    PL 12, 00511 Helsinki 

    current and former staff members:
    Diaconia University of Applied Sciences
    Päivikki Rentola-Hemmi, data protection
    PL 12, 00511 Helsinki

    others:
    Diaconia University of Applied Sciences
    Mari Nyrhinen, data protection
    PL 12, 00511 Helsinki

  3. You will receive a response within 30 days.