- Type of studies
- Open University of Applied Sciences
- Campuses
- Helsinki
- Location
- Helsinki
- Ilmoittautumisaika
- 25.5.2026—31.7.2026
- Start Term
- 17.8.2026—11.10.2026
- Field of Study
- Interpreting, languages and communication
- Study mode
- Blended learning
- Study language
- Finnish
- Application Status
- Registration open
- Pricing
- Free
- Code
- AAF824
- Extent
- 5 op
- Admission quota
- 3
- Available places
- 3
- Teachers
- Tiia Oldenburg, Virpi Thurén
Opintojen sisältämät toteutukset
ATI03MS26HKI Client service and ethics
Sisältö
– ethical observation and decision-making
– ethics for interpreters and communication instructors
– roles
– client service
– internal entrepreneurship
– ethics for interpreters and communication instructors
– roles
– client service
– internal entrepreneurship
Learning outcomes
Students will be able to
– analyse client service situations from the ethical perspective
– identify interpreters’ codes of conduct and teachers’ ethical standards
– describe differences between the roles of different professional actors
– work with different types of clients
– work in different types of client service settings
– analyse client service situations from the ethical perspective
– identify interpreters’ codes of conduct and teachers’ ethical standards
– describe differences between the roles of different professional actors
– work with different types of clients
– work in different types of client service settings
Grading scale
0-5