| Service | Staff and students | External customers |
|---|---|---|
| Replacement library card | €3 (VAT 0%) | €3 (VAT 0%) |
| Overdue fine | €0,30 / day max. €10 / title (VAT 0%) | €0,30 / day max. €10 / title (VAT 0%) |
| Compensation of lost or damaged library material | A book, according to the value, min. €50 (VAT 0%) A magazine, according to the value, min. €10 (VAT 0%) | A book, according to the value, min. €50 (VAT 0%) A magazine, according to the value, min. €10 (VAT 0%) |
| Interlibrary loans in Finland | Books €7/title (VAT 0%) Copies €0.50/page (VAT 0%) Free of charge from the National Repository Library | Books €7/title (VAT 0%) Copies €1/page (VAT 0%) Free of charge from the National Repository Library |
| Interlibrary loans from other countries | We do not serve international interlibrary loans. | We do not serve international interlibrary loans. |
| Information retrieval | Free of charge | €25 / 30 min (incl. VAT 25,5%) |
| Information retrieval guidance/training; library tour | Free of charge | Brief introduction to the library (less than 30 min): free of charge Information retrieval guidance/training €100/hour + VAT 25,5% |
| Uncollected reservation | €1 / item (VAT 0%) | €1 / item (VAT 0%) |
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