Competence requirements for Bachelor of Social Services graduates

The competence requirements for Bachelor of Social Services graduates were approved by the network for UAS education in social services on 29 April 2016 in Kuopio.

The competences for graduates of UAS early childhood education programmes will be updated after the reform of the legislation on early childhood education.

Ethical competence in social services

Bachelor of Social Services graduates will be able to

  • work in accordance with legislation on human rights and basic rights and the values and ethical principles of the social service sector
  • understand the role of their personal values and conception of human nature in work with customers
  • work in an ethically justified manner in situations involving value conflicts
  • promote equality and non-discrimination
  • advocate for socially vulnerable individuals and groups.

Customer work competence

Bachelor of Social Services graduates will be able to

  • build a professional relationship and assess the customer’s service needs
  • support individual growth and development, families’ everyday lives and family relationships
  • plan, implement and evaluate customers’ service processes in a participatory manner
  • identify protective and risk factors in welfare and apply preventive and early support approaches in their work
  • guide customers, customer groups and communities in a goal-oriented, empowering and participatory manner
  • apply and evaluate theoretical work orientations and methods of customer work
  • work with cultural sensitivity, support diversity and promote intercultural dialogue
  • carry out guidance work in various electronic environments and provide service guidance to customers
  • evaluate customer service and document it in a customer-oriented manner.

Social service system competence

Bachelor of Social Services graduates will be able to

  • analyse local and global challenges related to welfare and sustainable development and their impacts on the health and social care system
  • demonstrate knowledge of the legal basis of the social sector and apply key legislative provisions
  • demonstrate a command of service production and provision methods in health and social care and education and of their management and oversight
  • demonstrate knowledge of the social security and welfare service systems in the public, private and third sectors and of social security guidance
  • match needs and services and drive change
  • play an active role as an expert in social services and represent and justify the customer’s interests in multidisciplinary and multisectoral collaborations.

Critical and participatory societal competence

Bachelor of Social Services graduates will be able to

  • use critical reflection in their professional practice
  • analyse national and global structures and processes that contribute to inequality, deprivation or welfare, and work to prevent marginalisation
  • represent the interests of vulnerable and voiceless people and contribute knowledge about unacceptable life situations to inform policy-makers and responsible agencies
  • demonstrate knowledge of the public decision-making system and act according to its operating principles
  • promote citizen participation and opportunities and carry out advocacy work with various actors.

Research, development and innovation competence

Bachelor of Social Services graduates will be able to

  • innovatively solve problems and participate in networks in the development of the social sector
  • develop customer service methods, working practices and service processes with a partnership approach
  • plan, implement and evaluate development projects
  • apply research and development methods in the development of practices
  • produce and appraise information for welfare promotion purposes
  • adhere to the ethical principles and guidelines of research and development.

Workplace, leadership and entrepreneurship competence

Bachelor of Social Services graduates will be able to

  • participate and collaborate in multisectoral teams and workplace communities and in international settings
  • act as workplace line managers
  • demonstrate knowledge of key provisions of labour legislation and promote health and safety at work
  • self-lead and support the occupational well-being of themselves and others
  • appraise the quality, results and impacts of professional practice
  • recognise the role of economics and strategic management in their professional practice
  • demonstrate knowledge of the basic requirements of self-employment or entrepreneurship in the social sector.